This phone number is LinkedIn's Best Phone Number because 223,290 customers like you used this contact information over the last 18 months and gave us feedback. This is LinkedIn's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a LinkedIn agent. LinkedIn's Best Toll-Free/800 Customer Phone Number In some cases, this may be more effective than trying to get a resolution through the forum. You can direct message Linkedin and ask for assistance. Customer service specialists are available on Twitter to provide support. Highlight areas of misunderstanding and ask for clarification.Īnother option is to get in touch with Linkedin via Twitter. You can use this information as you escalate your case. Try to identify areas in which communications may have been muddled or there was a misunderstanding. You may still have options.įirst, review your exchanges with Linkedin's forum moderators. If you find that Linkedin's help forum isn't working for you, don't give up. What Should You Do If You Have an Unsuccessful Contact with Linkedin? If you have a problem with another user or business and there is no actual violation of Linkedin's terms of service or guidelines, the best that a customer service representative can do is advise you to block that profile.
What Can't Be Resolved by Linkedin Customer Service?Īs a social and professional networking site, Linkedin customer service is unable to address interpersonal conflicts on the site. They can assist with technical support issues, research billing questions, answer questions about best practices and address issues of hacking, fraud, scams and impersonations. Linkedin customer service representatives can resolve most issues that Linkedin users have, largely because Linkedin is an entirely online service. What Kind of Issues can Linkedin Customer Service Representative Resolve? This can be very useful if you have to escalate your case or apply to your credit card company for a chargeback.
Unlike a phone-based service, in which representatives are not accountable for promises made or directions given, you will have a full transcript of your communications with Linkedin customer service. Furthermore, the help forum is extremely responsive.Īnother advantage to forum-based customer service is that you will have a record of your conversation. Still, they recognize that the help center is one of the best of its kind. Many Linkedin users are frustrated by Linkedin's failure to provide personalized customer support in the form of live chat, phone support or even direct email support. How do Consumers Feel About Contacting Linkedin Customer Service? This may include documentation in the form of billing statements or invoices, copies of communication with Linkedin representatives, or screenshots that demonstrate issues that you are having with the platform. If your case requires personalized customer service from a Linkedin representative, you'll be informed on the forum.īefore visiting the help forum, make sure you have access to what you need to complete your request. You can connect with other users as well as Linkedin customer service moderators by posting a query. If you can't find a resolution, you'll have to visit Linkedin's help forum. The help center is robust and you will usually be able to find an answer to your question as well as step-by-step instructions for resolving it. Instead, you'll be directed to Linkedin's online help center. While there are phone numbers for Linkedin available, they do not connect you to customer support.
Help with canceling and changing accounts.
People contact Linkedin customer support for a range of reasons, including: Why Do People Contact Linkedin Customer Support? Customer service requests go through its online help center or through its Twitter account. It should be noted that Linkedin does not offer phone-based customer support. With over 630 million users worldwide, it isn't surprising that Linkedin gets a lot of requests for customer service each and every day. Linkedin is a social networking site for professionals and job seekers.